
The Collaboration Reflex
Most teams reach for “let's find the win-win” by default. Using real, anonymised conflicts, participants learn to read which response a conflict actually needs — then analyse each other's anonymised conflicts in a structured swap.
- Read a conflict with four practical frameworks before responding
- Separate the root cause from the surface argument
- Name the mode that was used — and the one that should have been
From my book and my MBI804 lectures






